Recently, we received feedback from some customers asking whether the Byredo toiletries they received were counterfeit. We understand our customers'concern for authentic products, so we've prepared this in-depth, professional, and truthful analysis, explaining from the perspectives of brand authorization, the characteristics of hotel versions, and the current market situation.
They are not counterfeit, but genuine "hotel/customized" products.
Byredo hotel toiletries are produced under brand authorization. They are designed specifically for guest use, the formula, packaging, and distribution differ from retail versions — while maintaining authentic quality and brand standards.
I. Byredo Does Have Official Partnerships in the Hotel Toiletries Industry
Byredo is a luxury fragrance brand from Sweden, renowned for its high-end perfumes and body care products, with high brand recognition worldwide. Moreover, hotel partnerships do exist.
High-end hotel groups such as InterContinental have officially adopted Byredo toiletries as in-room bathroom amenities, including and Blanche.
In some regions, the Byredo hotel toiletries exvlusive line is even being promoted as official hotel guest room amenities. These are not products sold through retail channels, but they are indeed part of an authorized partnership.
Therefore, when you receive a set of Byredo hotel toiletries, it may be:
- Officially authorized for hotel use
- Available in hotels or through specific channels
- Not a regular retail version
II. Why is the appearance different from regular retail products?
1. The hotel version is specifically designed for the hotel experience. The design philosophy of the hotel version toiletries differs from the retail version:
- Different uses: Retail versions are for end consumers, while hotel versions are for hotel guests to experience during their stay.
- Formula, scent, and size adjustments: Hotel formulas are gentler and more universal, suitable for all skin types, and the scent may sometimes be milder and gentler than retail versions; the packaging size is usually larger or more suitable for guest rooms.
- Different packaging labeling: Hotel versions may have different language labels (e.g., English + Chinese), this is simply to meet the multilingual needs of the global hotel market and does not indicate counterfeit products.
Different packaging and format ≠ counterfeit products.
2. Some hotel-branded products are indeed not sold in official stores.
Many consumers have reported seeing and liking Byredo shampoos/conditioners in hotels, but these products are not even available in official Byredo boutiques. Calling the official stores reveals they cannot obtain them either. This is normal, as these are products from exclusive hotel partnerships.
For example, some customers have seen Byredo's Mojave Ghost or other scented toiletries in five-star hotels, but these products are not available through official retail channels. This is a normal hotel partnership situation; it is not the same as counterfeit products commonly found in the market.
III. Suggestions for Identifying and Verifying Genuine Hotel-Branded Products
If you are concerned about the product being counterfeit, you can verify it through the following aspects:
1. Reliability of the source: Products from legitimate hotel suppliers come from the hotel's officially authorized procurement system.
2. Some products have anti-counterfeiting labels or verifiable codes. Many genuine hotel toiletries have verifiable anti-counterfeiting codes or GTIN numbers.
3. Check if it belongs to a hotel-exclusive series: Hotel-exclusive sets like "Le Chemin" are launched in collaboration with well-known hotels and are not sold publicly in department stores.
IV. Why might it be mistaken for a counterfeit?
There are usually several common reasons:
1. It looks different from department store packaging: Customers often consider "department store packaging" as the only sign of authenticity, but hotel versions have different appearances.
2. It cannot be found in official retail channels: This is precisely because hotel versions are often not sold on the official website or in stores.
3. Brand perception misconception: The common misconception is that "if it's not sold in department stores → it must be fake." The key to truly determining authenticity is the source and authorization, not the packaging.
Please rest assured that you are using our products with confidence:
"What you have received is Byredo hotel-grade toiletries. These products are specially customized for five-star hotels by the brand or its authorized partners to enhance the hotel room experience. Its fragrance, formula, and packaging may differ from the retail version, but it is a genuine Byredo brand product, not a counterfeit. Many five-star hotels, such as InterContinental and Conrad, have officially adopted the Byredo line as their in-room toiletries. If you have any questions about our products, please feel free to contact us, we are happy to slove them."
